Contact information

We welcome your inquiries and feedback. This Contact Policy outlines how we manage communications through our website.

1. How to Contact Us

You can reach us through the following means:

  • Email: hello@wolfcandleco.com.au
  • Contact Form: Available on our Contact Us page.

We strive to respond to all inquiries within 48-72hrs on business days

2. Personal Data Handling

When you contact us, we may collect personal data such as your name, email address, and the content of your message. This information is used solely to respond to your enquiry.

Please see our Privacy Policy for more information on how we handle your data.

3. Acceptable Use

By contacting us, you agree:

  • Not to send spam or malicious content.
  • To use professional and respectful language.
  • That your message may be stored for follow-up or legal reasons.

4. Response Limitations

We reserve the right not to respond to:

  • Unsolicited sales or promotional messages.
  • Abusive or threatening content.
  • Requests outside our scope of services.